TERMS & CONDITIONS

INTRODUCTION

Welcome to Shipra Karnani’s official website, www.shiprakarnani.com. By visiting our site and/or purchasing something from us, you agree to be bound by the following terms and conditions, including additional policies referenced here.

These Terms and Conditions apply to all users of the site. If you disagree with any part of the terms, you may choose not to access our services.

PRIVACY POLICY

We value your privacy. Our Privacy Policy governs the use of any personal data collected on this site. By using our site, you consent to our collection and use of your information as outlined in our privacy policy.

TERMS OF SERVICE UPDATES

We reserve the right to revise these terms and conditions at any time without notice. It is your responsibility to review these terms periodically for any changes. Continued use of the website signifies your acceptance of any updates.

ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province, or that you have given consent for any of your minor dependents to use the site. You may not use our products for any unauthorized or illegal purposes.

ELECTRONIC COMMUNICATIONS

When you visit shiprakarnani.com or send us emails, you are communicating with us electronically. By doing so, you consent to receive communications from us electronically, such as emails, notifications, and updates.

INTELLECTUAL PROPERTY RIGHTS

All material on this website, including logos, images, designs, and text, is owned or licensed by Shipra Karnani. You are prohibited from reproducing, distributing, or using any content without prior written permission.

USER ACCOUNT

By registering on our website, you agree to provide current, complete, and accurate account information. You are responsible for maintaining the confidentiality of your account and password, and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account.

PRODUCT INFORMATION AND ACCURACY

We strive to provide accurate descriptions of our products, including fabric details, measurements, and color. However, slight variations in color may occur due to photographic and display differences on screens. We do not guarantee that all product descriptions are entirely error-free, but we will do our best to correct any errors as soon as they are discovered.

ORDER PLACEMENT AND CANCELLATION

Orders can be placed online through shiprakarnani.com. We reserve the right to refuse or cancel any order if there is an issue with stock availability, product pricing errors, or in any case of suspected fraudulent activity. In such cases, any payment made will be refunded.

SHIPPING AND DELIVERY

We aim to deliver your orders within the time frames mentioned at checkout. Delivery timelines may vary based on your location. Once dispatched, the responsibility for delays or damages during shipping lies with the courier service. Shipping costs are calculated based on your order and location.

PAYMENTS

We accept payments through authorized and secure payment gateways. All prices listed on our website are in INR and include taxes unless specified. If there are any issues with payment processing, we reserve the right to cancel the order.

RETURNS & EXCHANGES

We want you to be completely satisfied with your purchase. If for any reason you're not happy with your item, you may return or exchange it under the conditions outlined below:

The item must be in its original packaging, unused, and in saleable condition.
Requests for returns must be made within suggested time frame in shipping & delivery section, of receiving your order.
Returns for customized or made-to-order products are not accepted unless there is a manufacturing defect.

Please refer to our detailed Return and Exchange Policy for more information.

FABRIC CARE AND MAINTENANCE

Each garment comes with specific care instructions. Following the recommended care will help ensure the longevity of your purchase. M/S. Shipra Karnani is not responsible for damages caused due to improper handling or washing of garments.

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee uninterrupted, secure, or error-free access to the website or its content. The use of the site and products is at your sole risk. In no event shall M/S Shipra Karnani be liable for any damages that arise from the use or inability to use our site or products.

INDEMNIFICATION

You agree to indemnify and hold M/S Shipra Karnani and our partners harmless from any claims, damages, liabilities, or expenses arising from your use of the site or violation of these terms.