PRIVACY POLICY

 

At M/S Shipra Karnani, we understand the importance of your online privacy and security while browsing or shopping on shiprakarnani.com. We are committed to ensuring that any personal information shared with us is handled responsibly and protected from misuse. This Privacy Policy outlines how we collect, use, and safeguard your personal information. Please note, this policy may be updated periodically.

COLLECTION OF PERSONAL INFORMATION

When you browse our website, you may engage with it in various ways, from casual exploration to interactive purchases. We aim to minimize the amount of personal information collected and only ask for the necessary details required to provide the services you request.

When you sign up or make a purchase on our website, we may collect personal information such as your name, contact number, email address, shipping address, and some profile-related data. Certain information may be mandatory to proceed with your engagement or purchase. Should you choose not to provide such mandatory details, some actions on the website may be unavailable to you.

HOW WE USE YOUR PERSONAL INFORMATION

We collect your personal information to serve you better, fulfill legal obligations, and continuously improve our products and services. Shipra Karnani does not sell, rent, or share your personal information with third parties, except as stated in this policy.

We may use your personal data in the following ways:

  1. To process payments and manage your orders.
  2. To respond to your inquiries and provide customer support.
  3. To inform you about new products, special promotions, and upcoming events via email or SMS.
  4. To detect and prevent illegal activities or violations of our terms and conditions.
  5. To enhance our website, product offerings, and overall user experience.
  6. To tailor our services based on your preferences and needs.

In certain situations, we may be required to disclose your information, such as:

  1. In compliance with applicable laws or legal processes, even outside your home country.
  2. To address requests from governmental authorities, including those related to national security or law enforcement.
  3. To enforce our website’s terms and policies.
  4. To protect our rights, pursue legal remedies, or limit potential damages.

UPDATING YOUR ACCOUNT INFORMATION

Updating your personal details is quick and easy. Simply log into your account and visit the Account Information section. Please note, for your security, we do not store credit or debit card information in your profile.

INFORMATION SHARING WITH THIRD-PARTY PROVIDERS

We may share your personal information with trusted third-party service providers and affiliates who assist us in website operations, payment processing, IT services, email communications, customer support, and other business functions. These parties are authorized to use your personal information only to provide services to us and are bound by confidentiality obligations consistent with this policy.

RETENTION AND DISPOSAL OF INFORMATION

We retain your personal information for as long as your account remains active or as needed to provide services. If you wish to deactivate your account or no longer want us to use your data, you can contact us at care@shiprakarnani.com. However, we may retain certain information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

UNSUBSCRIBE/OPT-OUT

While we may send you service-related emails such as order confirmations or account updates, you cannot opt out of receiving these non-promotional communications. However, if you wish to stop receiving promotional emails, you can unsubscribe by following the link provided at the bottom of any promotional email from us.

PROTECTION OF YOUR PERSONAL INFORMATION

The personal information you provide to us is stored on secure servers, accessible only by authorized personnel. Any sensitive information (such as credit card numbers) is encrypted during transmission using secure socket layer (SSL) technology. While we take every measure to protect your data, no method of internet transmission or electronic storage is completely secure. Despite our efforts, we cannot guarantee absolute security, but we constantly assess and update our security protocols to safeguard your personal information.

PRIVACY OF CONTACT INFORMATION

If you have any concerns or need assistance with updating, modifying, or removing your personal information, please feel free to contact us at care@shiprakarnani.com

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time without prior notice. Your continued use of our website after any changes signifies your acceptance of the revised policy. We encourage you to visit this page periodically to stay informed about any updates.